Switch from ProPhoenix to CentralSquare dispatch system
Fort Smith
Summary
The River Valley Communication Center and Police Department need a new CAD/records system. A funding resolution goes before the Board on July 7.
At a glance
- Total mentions
- 2
- Last 30 days
- 0
Last discussed Jun 25, 2026.
Impact analysis
Cost of the replacement system was not stated in the minutes.
Anyone who calls 911 in the River Valley, plus police officers relying on modern records systems.
No specific groups are identified as harmed, though the breach raises data-security concerns.
Mentions & discussions (3)
River Valley Communications Center Board - Regular Meeting - Jun 25, 2026
The vendor running the county's 911 dispatch software had a security breach and lost its contract, leaving dispatchers on unsupported software. The board is funding a switch to CentralSquare, which scored equal in the original evaluation and costs less long-term.
Fort Smith seeks new public safety software after security policy breach
Fort Smith seeks new public safety software after security policy breach khbs
Board of Directors - Study Session - Jun 23, 2026
The River Valley Communication Center and Police Department need a new CAD/records system. A funding resolution goes before the Board on July 7.
We'll email you when it's on an upcoming agenda and when it's voted on, at most once a day.
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